AOG Representative

Date de publication : 2010-Feb-15

ID de l'offre : 161

Titre de l'offre	AOG Representative
Catégories
Catégorie	Catégorie -> Administration
Type	Type -> Temps plein
Région	Région -> Canada

Détails de l'offre

Fonction

Lieu

Delta, BC

Description

Re-posted with permission from www.AviaNation.com:

Company Name:	Heli-One (Delta, BC)
Internal Code:
Position:	AOG Representative
Description:	Give Your Career a Vertical Lift! At any given moment, on any given day, a CHC aircraft is in the air somewhere in the world. Whether we're transporting the men and women who keep the world's offshore oil and gas flowing, or taking an injured patient to safety, CHC sets the standard for safety, customer service, modern aircraft and efficiency. This is a billion-dollar business built on the foundation of a strong team spirit in our company and our greatest strength is our motivated and passionate employees. All you have to do is get on board. AOG Representative This position is part of the global customer support team responsible for responding to and actioning urgent customer orders for Priority 1 (AOG - (Aircraft On Ground)) and 2 (PAOG) situations as deemed necessary. This includes, but is not limited to, ordering, procuring and expediting orders to clients as quickly as possible within defined contractual obligations and to record all transactions accordingly to measure corporate performance relative to defined objectives. Responsibilities: Receive and respond to Priority 1 (AOG) and 2 (PAOG) customer requests generated either through electronic means, such as Customer Orders received through Source-1, or by way of Customer request for service received by voice (telephone/Skype) communication Initiate a Customer Order within the Source-1 order procurement system Use all means available to search global sources to fulfill the requirement, including sourcing from outside vendors as appropriate Liaise with other company personnel and outside agencies, which may include the negotiation of contracts with vendors and suppliers Place Purchase Order directly with vendors, if necessary Expedite all urgent shipments including confirming shipping details and confirming appropriate expedited means of conveyance to meet the defined requirement Communicate with the customer, confirming order status, shipping information and estimated time of arrival Record all relevant information regarding each order Report all activities using the appropriate reporting methods to measure corporate performance objectives Provide additional and/or back-up support to other Customer Support Representatives in the local team including, as appropriate, vacation relief or other duties International travel may be required May perform other duties as assigned Qualifications & Experience: Ideally a background in aircraft maintenance A university degree or equivalent education, training and experience A minimum of 2-5 years of relevant experience preferably within an aviation environment. Ability to organize and prioritize a demanding workload Strong computer skills including Excel and experience with inventory management systems Self-motivated and results oriented with a focus on quality Excellent listening, verbal and written communication Excellent collaborative problem solving skills with an ability to implement solutions Ability to work in a rapidly evolving and dynamic environment Demonstrated team player with excellent interpersonal skills Experience or knowledge of material planning inventory and purchasing concepts as well as familiarity with aircraft operating overhaul or manufacturing environment an asset Supply Chain experience within a global environment preferred Must be able to work shift work Please apply ONLINE at www.heli-one.ca to be considered for this position. Heli-One is committed to equal opportunity employment and invites applications from all qualified candidates. We thank all candidates for their interest, however, only those who meet the qualifications will be contacted. Sorry, no phone calls please!
Address:	Recruiting 4300-80th Street Delta BC V4K 3N3 Canada
Phone:	1-604- 952-7971
Fax:
Email:	jobschc.ca
URL:	www.heli-one.ca

Exigences

Ideally a background in aircraft maintenance
A university degree or equivalent education, training and
experience
A minimum of 2-5 years of relevant experience preferably within
an aviation environment.
Ability to organize and prioritize a demanding workload
Strong computer skills including Excel and experience with
inventory management systems
Self-motivated and results oriented with a focus on quality
Excellent listening, verbal and written communication
Excellent collaborative problem solving skills with an ability to
implement solutions
Ability to work in a rapidly evolving and dynamic environment
Demonstrated team player with excellent interpersonal skills
Experience or knowledge of material planning inventory and
purchasing concepts as well as familiarity with aircraft operating
overhaul or manufacturing environment an asset
Supply Chain experience within a global environment preferred
Must be able to work shift work

Avantages

Date d\'entrée en fonction

Plage de salaire

Déménagement

Voyage

Lien

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No réf.

Contact
Publié par	AviaNation.com
Nom	Tim Kirkwood
Email	adminavianation.com
Téléphone
Tél. cellulaire
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